Contents · 7 sections+
ZooRoyal is an established online and store based retailer for pet supplies and part of the REWE Group, with more than 10,000 items for dogs, cats, small animals, birds and aquatics. Customers especially praise the fast delivery and the wide range.
- Ideal for households with several animal species
- Own brands produced according to the IFS Food standard
- Free shipping in Austria from €49
- Criticism: occasional trouble with the parcel service
Do you know the moment when a parcel arrives and suddenly the whole house is in uproar, because several animals at once want to know what is inside? ZooRoyal is made exactly for such multi pet households: a large online shop that brings together pretty much everything under one roof, from dog food to aquarium accessories.
We take an honest look at the range, prices and experiences of Austrian customers.
What is ZooRoyal, and who is behind it?
ZooRoyal was founded in 2008 and originally grew out of the company Aquatop, which specialised in aquatics. Based in Cologne, ZooRoyal has been part of the REWE Group since 2014, so it is not a small niche shop but an offshoot of one of the largest retail groups in Germany and Austria.
Online, the range includes more than 10,000 items, and in the now several physical specialist stores there are even more than 15,000. You can also find products from the ZooRoyal own brands at REWE, PENNY, toom and, in Austria, at BILLA and BIPA. So ZooRoyal is part of your everyday life more often than you might think.
The range at a glance
ZooRoyal's strength clearly lies in its breadth rather than in a single specialisation. It covers dogs, cats, small animals, birds and aquatics/ponds, plus terrarium accessories for reptile owners. Whether you need food, toys, accessories or animal medicine, you will usually find it without having to order from different shops for different animals.
The own brands
Alongside well-known third party brands, ZooRoyal has developed its own brands together with vets. All of them are produced according to the IFS Food standard, a recognised quality standard for food production, and according to the provider offer particularly good value for money.
The own brand for many animal species.
Wet food for cats.
Food for dogs.
Cat litter.
Further accessories.
Prices, shipping and ZooRoyal Club
In Austria, you pay a flat shipping fee of 3.90 euros for orders up to 48.99 euros, and from an order value of €49, delivery is free.
Experiences and points of criticism
On review platforms, ZooRoyal already has several thousand customer reviews in Austria, and in Germany there are even well over 19,000. Customers consistently praise the fast, reliable delivery, the wide and high quality range and a friendly, accommodating customer service.
Some customers are more critical of the parcel service used: DPD in particular is occasionally criticised for problematic drop off spots for heavy parcels, and now and then delicate items such as cans or bowls arrive damaged. Overall, though, the picture is positive, especially in terms of value for money.
Discount code and ways to save
On our ZooRoyal AT coupon page you will find, among other things, a new customer discount on your first purchase. On top of that, there are regularly changing promotions, for example discounts from a minimum order value or on selected brands. The current codes:
Now at ZooRoyalAll codesWho is ZooRoyal worth it for?
ZooRoyal is a particularly good fit for households with several animal species that do not like searching a different shop for every animal, and for everyone who values the security of an established group in the background.
If, on the other hand, you are specifically looking for specialised BARF (raw) food, you will find it on our Haustierkost coupon page or our Pets Deli coupon page, and for single protein dry food it is worth taking a look at our Escapure coupon page. Our pet food calculator works out how much food your pet needs.
And if several animal species live under one roof at your place, the arrival of a ZooRoyal parcel will probably become a little family event: the dog sniffs the box excitedly, while the cat first waits on the windowsill to see whether the whole thing is worth it at all.
Frequently asked questions
What is ZooRoyal, and who is behind it?+
ZooRoyal is a pet supplies retailer founded in 2008 and based in Cologne, part of the REWE Group since 2014. The range includes more than 10,000 items online, and own brands are also sold at REWE, PENNY, toom, BILLA and BIPA.
Which animal species and brands does the range cover?+
Dogs, cats, small animals, birds, aquatics and terrariums. Alongside third party brands, there are own brands such as ZooRoyal, Minkas Naturkost, Charlys Naturkost, Tigrooo and Moon Ranger.
How much does shipping cost, and how do I save?+
In Austria, shipping costs 3.90 euros up to an order value of 48.99 euros, and from €49 it is free. On our coupon page you will find the new customer discount and changing promotional codes.
What are customers' experiences, is there any criticism?+
Most reviews praise fast delivery, a wide range and friendly customer service. Criticism mainly concerns the parcel service DPD and cans or bowls that occasionally arrive damaged.
Is the ZooRoyal Club worth it?+
The club is free and brings exclusive coupons and discounts, especially on the own brands. If you order from ZooRoyal more often, it is practically always worth it.
Is ZooRoyal also available in Germany?+
Yes, ZooRoyal is originally a German shop based in Cologne and also has specialist stores in Germany. The online shop zooroyal.at is aimed at customers in Austria, with its own conditions.
I research every guide thoroughly, check manufacturer information and expert sources, and pick out the discounts that are really worth it. Every code is checked before it goes live.
